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Some products may be eligible for return as follows:
  • Returned in the same condition as when shipped
  • Unworn
  • Not exposed to odors, including cigarette smoke or perfume
  • Original tags and/or sealed packaging completely intact
  • Not included in the "Final Sale" or "No Crotch" categories of "No Returns"
Terms:
  • Prior approval required
  • Customer pays return shipping
  • SofterSilk is not responsible for lost mail
  • Original shipping is not refundable, just product price
  • If product was ordered with a free or promotional shipping rate, original postage cost will reduce the refund
Bottom line: Returns cost everybody both time and money.  Please shop carefully.